FAQs

When you withdraw money from your Paragon Cash Wallet to your bank account, we use an open banking service provided by an FCA (Financial Conduct Authority) Regulated Company (TrueLayer) to instantly send the money to your bank account. No sensitive details are shared with us, and it is completely secure. This means after winning a cash prize on an Instant Win Competition, you can pay yourself out instantly and don’t have to wait for a manual payment to be made to you.

We triple check all entry lists and have never missed anybody out so far. After the draw has been carried out, a Certified Entry List will be produced by ‘Random Picker’ and we will post a link to it on the Random Picker website. This gives entrants the ability to input their name or email address and verify whether they were actually in the draw or not. The Entry List will remain available permanently after the draw has taken place so that entrants can go back at any time and check that they were in the draw, and third parties can audit the draws for proof they were random and unbiased. The entry lists are independently verified by Random Picker and guarantee whether or not you were in the draw.

ALL of our draws are GUARANTEED, regardless of how many entries we sell. We will never roll over the competitions or extend the end date. Once the timer reaches zero, even if we’ve only sold one entry, we do the draw for the full prize and the winner will receive the prize as advertised.

Yes! All draws are shown live on our Facebook Page every Monday & Thursday at 8pm for everybody to see. Previous draw videos remain on our Facebook Page for 30 days.

Each competition is limited to a different amount of entries per person, depending on the entry cost and volume of total entries.

Yes, absolutely! Please see our Privacy Policy for more information.

Yes, absolutely! We use a leading payment processing company with the highest levels of security and compliance.

No! Employees or family members are not permitted to enter our competitions. Even though our draws are independent and verified, we would not want to cast any doubt in our customers minds, so our employees and family members are not allowed to enter any of our competitions.

Yes. You cannot participate in a competition without having an account with us.

We aim to get prizes to you as soon as possible, and they are normally delivered within 3-5 working days. We will use next day delivery options where possible.

We want to give our customers the chance to win luxury prizes for a fraction of their price and have fun while doing so, however we incur costs for doing this, and we are also a business so naturally want to make a profit. The surplus money covers overheads such as office rental, staff costs, website maintenance, internet/phone connections, payment processing fees, marketing costs, taxes and our business profit.